Term and Conditions

Last updated: [Insert Date]

1. Website Use

1.1 Eligibility

You must be at least 18 years old or have parental consent to use our website and make purchases. By using our site, you confirm you meet these requirements.

1.2 User Responsibilities

As a user, you agree to:

• Provide accurate account and order information
• Not use our site for any unlawful purpose
• Not attempt to gain unauthorized access to our systems
• Not interfere with the proper working of our website

2. Products and Services

2.1 Product Descriptions

We take pride in offering premium leatherworking supplies including:

• High-quality leather and cork fabric
• Precision hardware (buckles, Chicago screws, chains)
• Specialized tools (Harris Leather Gauges, edge tools)
• Leather care products (dyes, glues, paints)

We make every effort to display products accurately, but slight variations in color or texture may occur, especially with natural materials like leather.

2.2 Non-Returnable Items

Due to their specialized nature, certain items cannot be returned:

• Custom-cut leather scrap
• Low grade pieces (sold as-is)
• Leather care products (hygiene reasons)
• Custom-shaped leather wet molds
• Digital kits & patterns after download

3. Orders and Payments

3.1 Order Process

When you place an order:

• You’ll receive an order confirmation email
• We process orders within 1-2 business days
• We’ll notify you when your order ships with tracking information

3.2 Pricing and Payment

All prices are in GBP (£) and include VAT where applicable. We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the full amount at the time of purchase.

3.3 Shipping

We ship worldwide except to certain Asian countries and remote regions. Options include:

• Standard Shipping (£12.95): DHL or FedEx, 10-15 business days
• Free Shipping: EMS for orders over £50, 15-25 business days

Delivery times are estimates and not guaranteed.

4. Returns and Refunds

4.1 Return Policy

We offer a 15-day return policy from delivery date for eligible items:

• Items must be unused and in original condition
• Original packaging must be intact (especially for tools/machines)
• Proof of purchase required

4.2 Return Process

To return an item:

1. Contact us within 15 days at [email protected]
2. Wait for return authorization (within 2 business days)
3. Ship items securely to provided address

Refunds are processed within 5 business days of receipt and inspection.

4.3 Damaged or Incorrect Items

Contact us within 3 business days of delivery with photos of the issue. We’ll arrange a prepaid return label if needed.

5. Intellectual Property

All content on our website (logos, text, images, designs) is our property or used with permission. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our branding for any purpose without consent
• Reverse engineer any kits or patterns

6. Liability Limitations

6.1 Product Use

Our products are intended for leatherworking professionals and enthusiasts. You assume all responsibility for proper and safe use of:

• Sharp tools (edge tools, cutting implements)
• Machinery
• Chemical products (dyes, glues, paints)

6.2 Website Availability

We strive to keep our website available but aren’t liable for temporary outages or technical issues beyond our control.

6.3 General Limitation

Our total liability for any claim related to your use of our site or products is limited to the purchase price of the items in question.

7. General Provisions

7.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

7.2 Governing Law

These terms are governed by English law. Any disputes will be resolved in English courts.

7.3 Contact Information

For questions about these terms:

Buckleguy
28 Marks Walk
Lichfield, GB CH5F 4DO
Email: [email protected]